Course Terms and Conditions
The full course fee will be payable within 7 days of confirmation of your place.
If you are unable to attend the course for any reason we will do our best to refund you:
A full refund will be given if you cancel up to four weeks ahead of the course start date.
After that, if the course sells out we will attempt to resell your place in which case you will receive the whole course fee back. Otherwise we will refund you half of the course fee.
The exception to this is Coronavirus. If you are unable to attend because you have COVID-19 we will give a full refund.
If we cannot run the course for any reason you will receive a full refund and the offer to rebook on a future course.
Regrettably, we cannot refund any other costs you may have incurred in booking the course or cancelling, including travel and accommodation. We recommend ensuring that you are aware of any third party cancellation terms before you book.
Masks and COVID safety
You will be required to wear a mask at all times when you are not in your own work area.
You are required to bring your own masks with you.
Please ensure you use the provided anti-bacterial hand wash at all times as requested.
Tools and Machinery.
You will be instructed on the safe use of all tools and machinery required to do the course.
You will be asked to sign a waiver stating that you are happy with the instruction provided for all tools and machinery and that they are used at your own risk.
You are required to bring your own respiratory mask. If you do not have a mask please purchase a half face mask respirator suitable for filtering dust particles and vapours.
Details can be found here.
Please let us know as soon as possible of any access requirements you may have.
We will retain all contact details you provide to us for use in all correspondence regarding the course and to keep you updated about the company in the future. We will remove your details if requested.
Code of Conduct
We expect all those attending a course to treat fellow participants and those running the course politely and with respect.
As a company NBP has an equality policy in place (available on request) and will not tolerate abuse of any sort towards staff or other participants. If you do not abide by these codes of conduct you will be asked to leave and will not be refunded your course fee.